Privacy Policy

Me2Us4U ("we," "our," or "us") processes your personal data in compliance with the Digital Personal Data Protection (DPDP) Act, 2023, the Information Technology Act, 2000, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. This policy explains how we collect, use, and safeguard your data across me2us4u.com and me2us4u.in, and the products in the Me2Us4U family.

To create and operate your account, we collect:

• Profile data: your full name, email address, and phone number, provided when you create an account.
• Authentication data: we verify your mobile number and email address using one-time passcodes (OTP) sent at sign-up. If you choose to set a password, it is stored only as a salted cryptographic hash — we never store or have access to your plaintext password. If you sign in with Google, we receive only your verified Google account email and profile name, nothing more.
• Technical metrics: IP address, browser type, operating system, session timestamps, and a signed session token stored securely in your browser to keep you signed in.

Your Me2Us4U account, identified by your unique M2UXXXXXXXX ID, is designed to be the single account you use across our full product family — including subdomains such as matrimony.me2us4u.com, chat.me2us4u.com, and tasks.me2us4u.com as each is brought online. Today, sessions are managed with a short-lived (15-minute) signed token held in your browser rather than a shared cross-domain cookie, so each product may still ask you to sign in separately. We are actively building toward single sign-on across every connected Me2Us4U product so your verified profile is recognized automatically without a separate registration — this policy will be updated to describe that mechanism (including any cookie used) once it is live.

We process your personal data strictly for legitimate operational purposes:

• Providing, maintaining, and improving our unified ecosystem.
• Authenticating your identity and managing account sessions.
• Sending transactional OTPs, security alerts, and system notifications.
• Detecting fraud, enforcing rate limits, and preventing unauthorized access.
• Where applicable, logging system usage metrics, API requests, and your credit ledger history — solely to track your credit balance, prevent abuse of our systems, and ensure billing accuracy. See Pricing and Digital Credits & Usage Terms for how credits work.

Your data is stored and processed on Amazon Web Services (AWS) infrastructure in the Asia Pacific (Mumbai) region. All traffic between your browser and our servers is encrypted in transit using TLS 1.3. Our databases run inside a private network (VPC) with access restricted to our application services — not exposed directly to the internet.

We do not sell, rent, or trade your personal data to third-party marketers or brokers.

• Right to access & rectification: view and update your profile information at any time from your dashboard.
• Right to erasure: request complete deletion of your account and personal records by contacting us below.
• Right to withdraw consent: opt out of non-essential communications at any time.

Designated pursuant to Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection (DPDP) Act, 2023.

We may update this policy as our products and legal obligations evolve. Material changes will be reflected by an updated "Last Updated" date at the top of this page.